We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 7700.
No incidents reported
We're having to conduct an emergency reboot of one LNS due to a potential error being flagged within logs on the device.
This will cause users on that LNS to disconnect and reconnect to another LNS automatically. The loss of service should be very brief. This will only impact a very low percentage of customers.
Sorry for any interruption in advance.
Update: This reboot completed without further incident.