We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 7700.
Wholesale networks often do routine work out of hours between 11pm-6am. We recommend waiting until after 6am and if your service has stopped, then contact after that time for us to investigate further and raise a fault if required as there will be limited actions we can take during that period.