Wednesday 28th October 2015

SOHO, Business and Fibre Packet Loss

We're seeing some packet loss affecting around 10% of BT lines. This appears to be similar to the issue last week which was a BT interlink issue.

It has been raised to them for urgent investigation.

Update: Situation is improvement following changes BT have made in regard to how sessions come to us. The losses have all vanished which is good, but we're still pushing for answers as to why this has re-occurred.